mental health specialist (53964)

Crisis Service Professional (On-Call / Part-Time)
Location: Adams & Juneau Counties, WI (must live within 1 hour) Schedule: Overnights (4:30 PM-8:00 AM), Weekends (24-hour shifts), plus limited daytime hours for meetings/training Pay:

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  $26/hour when responding to crisis calls
  
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  $20/hour for non-crisis work
  
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  Shift stipend for on-call coverage
  
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  Employer: Lutheran Social Services of Wisconsin & Upper Michigan
  

About the Position
Lutheran Social Services is excited to expand our Crisis Team in Adams and Juneau Counties. We are seeking dedicated Crisis Service Professionals to provide on-call crisis response, risk assessments, and mobile support to individuals experiencing mental health emergencies.

This role offers a flexible on-call schedule, including options for 8 or 16 hour shifts starting at either 4:30 PM or 12 AM. While most responsibilities occur during on-call hours, some daytime availability is required for supervision, staff meetings, and training.

What You'll Do

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  Respond to crisis calls and provide mobile crisis response when needed
  
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  Conduct risk assessments and determine appropriate interventions
  
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  Provide brief crisis counseling and follow-up services
  
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  Meet with clients in homes, hospitals, law enforcement settings, or community locations
  
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  Respond to potential suicide or emergency calls
  
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  Gather information from interviews, records, and collateral contacts
  
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  Assess client needs and connect them to appropriate community resources
  
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  Maintain strong working relationships with county staff, law enforcement, courts, and community partners
  
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  Document all client interactions in compliance with county, state, and federal requirements
  
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  Identify gaps in services and recommend improvements
  
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  Stay informed on laws, procedures, and best practices related to crisis services
  
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  Support the mission, vision, and values of LSS
  
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  Perform additional duties as assigned
  

Qualifications Education & Experience

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  Bachelor's degree required in Human Services or a related field (Examples: criminal justice, psychology, social work, sociology, counseling, vocational rehabilitation)
  
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  Minimum one year of experience working with mental health clients strongly preferred
  
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  Knowledge of community resources
  
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  Ability to learn DHS and Wisconsin Statutes Chapters 34, 51 and 55
  
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  Strong crisis assessment and decision-making skills
  
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  Ability to work independently, multitask, and maintain professionalism under pressure
  
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  Ability to build effective relationships with diverse populations
  

Certificates, Licenses, Registrations

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  Valid driver's license and reliable transportation
  
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  Satisfactory motor vehicle record per LSS Driver Safety Procedure
  
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  Ability to meet LSS auto insurance requirements
  

Travel Requirements

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  Must be able to arrive in Adams or Juneau County within 1 hour when responding to crisis calls
  
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  Occasional day travel as needed
  

Why Join LSS?

• Competitive crisis response pay
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  Supportive team environment
  
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  Opportunities for professional development and training
  

Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer.